Event Makeup

Terms and Conditions

Booking Fees: A non-refundable 30% booking and administration fee is required within 3 days of the invoice date to secure Makeup Artist Zoë Tombs. This fee covers administration services and is non-refundable under any circumstances (e.g., cancellations, changes of mind, or postponements). Failure to pay releases the booking date. Balance Fees: An invoice will be issued for services, including details for direct debit payment. The remaining balance is due 7 days before your wedding/event date and becomes non-refundable after this period. Cancellations: Booking and admin fees are non-refundable, even in cases of cancellations, changes of mind, or postponements. Paid services canceled more than 5 months before the event are eligible for a balance fee credit valid for 12 months. New admin fee applies to secure a new date. Cancellations within 5 months require a $400 cancellation fee. Refunds for cancellations after full payment are processed minus the booking/admin fee. If Zoë is unable to attend due to illness or unforeseen circumstances, a full refund will be issued. Final/Minimum Numbers: Final numbers must match the booking invoice once the booking fee is paid. Clients can be swapped but not removed. Additional clients may be added subject to Zoë's approval. Force Majeure: Zoë Tombs is not liable for cancellations due to force majeure events (e.g., natural disasters, pandemics, government restrictions). Makeup Preparation: For the best results, ensure your skin is cleansed and exfoliated before your appointment. On the day of the service, kindly arrive with a makeup-free face. Parking: Clients are responsible for providing suitable parking for each stylist, with arrangements made in advance at venues or accommodations. Short term parking hours are not suitable for wedding/event day services. Allergies/Contagious Viruses: Disclose any allergies or contagious viruses (e.g., coldsores, influenza, COVID-19). Zoë reserves the right to refuse services to clients showing symptoms or with contagious conditions. Pricing: Prices are subject to change without notice. Website prices are updated regularly. Travel Services: Zoë provides mobile services in Sydney and beyond, including Southern Highlands, Hunter Valley, Central Coast/South Coast, and Blue Mountains for groups of 3 or more. Travel fees are included in the invoice. Online services: Must be paid in full to secure booking. By paying the fees, you agree to these terms and conditions.